Meter Readings and FMAudit

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fm audit

We are now offering FMAudit software as a benefit with our Service Agreements. FMAudit allows us to automatically receive meter readings from the machines that are covered under your Service Agreement. This will ensure that we provide accurate and timely billing for your Service Agreement.

The FMAudit On-Site software utility would be installed onto a PC within your internal network. It listens to status messages that the printers/copiers routinely produce through the Simple Network Management Protocol (SNMP). These are the same messages that allow your computer to know whether the machine is off-line or on-line, and tells your computer that the printer is out of paper. From the SNMP messages, FMAudit will routinely obtain the meter information, toner levels, and critical errors. It collects this data and sends it to a secured server maintained by the FMAudit software developer, ECi Software Solutions.  From there, our software interface program collects the meter readings for our billing system, ensuring accurate and timely billing by eliminating administrator input.  

How can you get FMAudit?

It would be our pleasure to configure this for you as soon as possible. It is best to install the local FMAudit On-Site program to a PC that remains on at all times. Typically, our customers elect to install the program onto one of their servers, but the program has no problem running on a standard desktop PC.

There are several ways to complete the software installation. We find it most effective to accomplish this through a Remote Assistance connection to the server or PC that will be hosting the FMAudit On-site software. However, if you are more comfortable with us installing the program personally, we would be glad to arrange for our technician to visit. Additionally, we can send a link to your network administrator and guide them through the installation.

We look forward to hearing from you soon so that we may enhance the services we provide to you. Please call our office at 410-337-3700 to arrange an appointment to complete the installation by the method you choose.

Website Design Services

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Quality Business Solutions is happy to announce that we are now offering Web Presence Services, including website design, development, and management. We will redesign your current website or even start one for you if you don’t have a website yet. With most of the internet being accessed by people on mobile phones or tablets, mobile-friendly designs are really important. That’s why we build websites with mobile users in mind. We make sure every site that we create functions properly on mobile devices.

We can also manage your web hosting, SEO, social media accounts, and Google AdWords/Analytics. By having us take care of these things for you, we will monitor the traffic coming to your website and give you reports on how your site is performing. If you’re not already emailing your customers on a regular basis, you should be. We can setup mobile-friendly email marketing campaigns for your company and can send them out to your customer list for you.

With all our services, we can help you establish or strengthen your presence on the web in order to grow your business. Contact us today to set up a web presence consultation with our marketing team. We’ll discuss the needs of your company, the challenges you have faced, and the goals you want to achieve with your new website. The Quality Business Solutions team will custom-build a website design and management package that suits your specific needs.