About QBS

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Since 1984 Jerry DiMartino, the founder of Quality Business Solutions (QBS), has been a respected and valued business partner to thousands of Maryland businesses and is committed to delivering high-quality products and personal service to our customers.  QBS believes that keeping our customers 100% satisfied is the only way business should be done, and the only way customers should accept it. 

Headquarters:  Baltimore, Maryland

Quality Business Solutions is headquartered right outside Baltimore, Maryland and is a family-owned and operated business that seeks and recruits the best sales, service and administrative people in the industry. The Quality Business Solutions sales team is highly-knowledgeable of our products and will conduct in-depth Document Flow Analysis with our customers to ensure the solutions offered to them will be of maximum operational and economical benefit. 

The Quality Business Solutions service department is comprised of continually-trained technicians with an average experience term of 25 years per technician.  Our IT department is staffed by MCSE- and A+-certified technicians, and it’s headed up by our Director of IT and Operations, who has more than 20 years experience working with all levels of data and telecom networking and operations.

Quality isn’t just in our name; it also describes the products we offer. We have partnered with some of the most trusted and respected names in the industry, such as Konica Minolta, Kyocera/Copystar, MBM Shredders, HP, Fujitsu, Kip Wide Format, Square 9 Software and FP Postage Solutions.

Our goal is simple and genuine. We don’t want to win your business once. We want to earn and build a lasting relationship in which you can trust and depend on customer service, efficient technical support, responsive service, and a proactive partnership. Quality Business Solutions promises to continually look out for your best interests and keep you informed of technology trends to help your business.