About QBS

Your Total Office Source

Since 1984, the founder of Quality Business Solutions (QBS) has been a respected and valued business partner to thousands of Maryland businesses. Committed to delivering high-quality products and personal service to our customers, QBS believes that keeping our customers 100% satisfied is the only way business should be done, and the only way customers should accept.  

Headquartered right outside Baltimore, Maryland, QBS is a family-owned business that seeks and recruits the best sales, service and administrative people in the industry. The Quality Business Solutions sales staff is highly-knowledgeable of our products and conducts in-depth Document Flow Analysis with our customers to ensure the solutions offered to them will be of maximum operational and economical benefit. 

The QBS service department is comprised of continually-trained technicians with an average experience term of 25 years per tech.  Our IT department is staffed by MCSE- and A+-certified technicians, and it’s headed up by our Director of IT and Operations, who has more than 20 years experience working with all levels of data and telecom networking and operations.

Quality isn’t just in our name; it also describes the products we offer. We have partnered with some of the most trusted and respected names in the industry, such as Kyocera/Copystar, MBM, HP, Fujitsu, and FP Postage Solutions.  Because office technology represents a significant investment, it’s important to know that you’re making the right choice of both equipment and vendor.

Our goal is simple and genuine. We don’t want to win your business once. We want to earn and build a lasting relationship in which you can trust and depend on customer service, efficient technical support, responsive service, and a proactive partnership. Quality Business Solutions promises to continually look out for your best interests and keep you informed of technology trends.

Customer Testimonial

Office Administrator

“I’ve been through three copier companies in my 10 years with this church and I can confidently say that your company stands head and shoulders above the rest; in customer service, repair and knowledge of the equipment. I can honestly say that I have never met a friendlier, more dedicated group of people. Each time I call, I get their full attention, prompt resolution, and maybe more importantly, a gracious attitude.”

Find out how we can help you

Contact QBS Today

Connect with Us


TV Commercial

Radio Commercial