Customer Reviews
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: It is so easy to place a service call. 99% of the time the technician arrives within 2 hours of placing the service call.
question: If asked by a friend or colleague, how likely is it that you would recommend Quality Business Solutions?
comment: You are very efficient and knowledgeable. It has been a pleasure doing bu
question: The technician left the equipment repaired to your satisfaction.
comment: Found the answer to an unusual problem. A regular Sherlock Holmes.
question: Any suggestions for improvement?
comment: Keep up the outstanding approach to service.
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: Called & in office in less than 2 hrs
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: Very friendly, professional, and timely!
question: The technician left the equipment repaired to your satisfaction.
comment: He was very efficient....repaired quickly.
question: Any suggestions for improvement?
comment: We really appreciate the prompt and professional customer service.
question: Rate our technician overall.
comment: I appreciate that Quality checks out the other printers before they leave our Campus.
question: Any suggestions for improvement?
comment: No improvement needed. Ken was great!
question: Rate our technician overall.
comment: Rich is always knowledgeable and professional.
question: Rate our technician overall.
comment: Matt stayed until the machine operated at 100%. He worked on all parts of the machine to assure efficiency. Very pleased with his work!
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: She was very nice and sent a technician out fast
question: If asked by a friend or colleague, how likely is it that you would recommend Quality Business Solutions?
comment: We always appreciate how quickly a tech is dispatched when we have an issue. The staff answering phones are always friendly and helpful.
question: Rate our technician overall.
comment: Very please with the service performed by Matthew! Great Technician
question: Rate our technician overall.
comment: James was very knowledgeable and was very helpful in fixing our problem
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: Very easy to order and place service calls
question: Rate our technician overall.
comment: Very friendly and finished the job quickly.
question: If asked by a friend or colleague, how likely is it that you would recommend Quality Business Solutions?
comment: Absolutely. Friendly polite one time no issues ordering toners love everybody there
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: Fantastic. Put in request and 2hrs late copier was fixed!
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: Thank you for being very prompt in answering our request to update our printer.
question: The technician explained the problem, resolution, and provided training if needed.
comment: James was very knowledgeable and was able to fix the problem
question: If asked by a friend or colleague, how likely is it that you would recommend Quality Business Solutions?
comment: I recently did recommend Quality Business to another local business
question: The technician left the equipment repaired to your satisfaction.
comment: Technician not only repaired but explained how to avoid the issue in the future.
question: The technician left the equipment repaired to your satisfaction.
comment: Ken was quick and thorough with repairing our copier. The postage meter is working 100%.
question: Rate our technician overall.
comment: Matthew P. was very thorough and pleasant.
question: If asked by a friend or colleague, how likely is it that you would recommend Quality Business Solutions?
comment: If someone has an issue with their printer/scanner in another business I would recommend QBS to them. Would just need to reach out to the service number on finding out what information I would need to share with another party to make their transition easier .
question: The technician left the equipment repaired to your satisfaction.
comment: We called the hot line & the technician came the next day. He figured out we would need to replace our top document scanner/feeder and went out and got a loaner. We could keep the loaner until the new piece came in.
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: The tech was extremely polite and did his job with no distractions. They called before they showed up, which helps with notifying the employees that the printer/scanner would be down for a half hour. He was friendly and quick with the service. We had no issues at all.
question: If asked by a friend or colleague, how likely is it that you would recommend Quality Business Solutions?
comment: The entire call experience was a total hit. Technician did an outstanding job in every aspect of the call. Job well done.
question: If asked by a friend or colleague, how likely is it that you would recommend Quality Business Solutions?
comment: Quality Business Solutions is ... QUALITY!
question: Rate our technician overall.
comment: Friendly and apparently capable of taking care of the issue.
question: The technician explained the problem, resolution, and provided training if needed.
comment: Matt is always super friendly and easy to talk to. He communicates clearly and professionally.
question: If asked by a friend or colleague, how likely is it that you would recommend Quality Business Solutions?
comment: Great service with friendly techs!
question: Rate our technician overall.
comment: Rich is the best!
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: I emailed on a Friday after 3:00 p.m. and received service early the next business day, amazing service!
question: Any suggestions for improvement?
comment: both technicians and office personnel never disappoint. Always quick to help us solve the issue and friendly too. We appreciate you guys
question: Any suggestions for improvement?
comment: The technician that came out was very thorough and did an amazing deep clean on the printer, we were very happy
question: If asked by a friend or colleague, how likely is it that you would recommend Quality Business Solutions?
comment: Without a doubt. Customer service is awesome. You get to talk to real people. You are always prompt.
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: Prompt and waiting for me when I came in.
question: Rate our technician overall.
comment: He was very nice and didnt laugh when I told him I couldnt figure out how to open the machine.
question: The technician explained the problem, resolution, and provided training if needed.
comment: James was excellent at explaining the issue and giving tips on where to look for issues when the machine jams.
question: Rate our technician overall.
comment: Great service! Great employee especially in a time that it is difficult to get good employees.
question: The technician left the equipment repaired to your satisfaction.
comment: Worked perfectly
question: Any suggestions for improvement?
comment: none...he was great!
question: Rate our technician overall.
comment: Matt is always good with our machine.
question: If asked by a friend or colleague, how likely is it that you would recommend Quality Business Solutions?
comment: I would recommend QBS to anyone and everyone for outstanding service, products and customer service!
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: Outstanding all the time!
question: The technician explained the problem, resolution, and provided training if needed.
comment: Took care of the issue... stayed while a test batch was processed to confirm issues had been repaired!!
comment: It is so easy to place a service call. 99% of the time the technician arrives within 2 hours of placing the service call.
question: If asked by a friend or colleague, how likely is it that you would recommend Quality Business Solutions?
comment: You are very efficient and knowledgeable. It has been a pleasure doing bu
question: The technician left the equipment repaired to your satisfaction.
comment: Found the answer to an unusual problem. A regular Sherlock Holmes.
question: Any suggestions for improvement?
comment: Keep up the outstanding approach to service.
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: Called & in office in less than 2 hrs
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: Very friendly, professional, and timely!
question: The technician left the equipment repaired to your satisfaction.
comment: He was very efficient....repaired quickly.
question: Any suggestions for improvement?
comment: We really appreciate the prompt and professional customer service.
question: Rate our technician overall.
comment: I appreciate that Quality checks out the other printers before they leave our Campus.
question: Any suggestions for improvement?
comment: No improvement needed. Ken was great!
question: Rate our technician overall.
comment: Rich is always knowledgeable and professional.
question: Rate our technician overall.
comment: Matt stayed until the machine operated at 100%. He worked on all parts of the machine to assure efficiency. Very pleased with his work!
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: She was very nice and sent a technician out fast
question: If asked by a friend or colleague, how likely is it that you would recommend Quality Business Solutions?
comment: We always appreciate how quickly a tech is dispatched when we have an issue. The staff answering phones are always friendly and helpful.
question: Rate our technician overall.
comment: Very please with the service performed by Matthew! Great Technician
question: Rate our technician overall.
comment: James was very knowledgeable and was very helpful in fixing our problem
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: Very easy to order and place service calls
question: Rate our technician overall.
comment: Very friendly and finished the job quickly.
question: If asked by a friend or colleague, how likely is it that you would recommend Quality Business Solutions?
comment: Absolutely. Friendly polite one time no issues ordering toners love everybody there
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: Fantastic. Put in request and 2hrs late copier was fixed!
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: Thank you for being very prompt in answering our request to update our printer.
question: The technician explained the problem, resolution, and provided training if needed.
comment: James was very knowledgeable and was able to fix the problem
question: If asked by a friend or colleague, how likely is it that you would recommend Quality Business Solutions?
comment: I recently did recommend Quality Business to another local business
question: The technician left the equipment repaired to your satisfaction.
comment: Technician not only repaired but explained how to avoid the issue in the future.
question: The technician left the equipment repaired to your satisfaction.
comment: Ken was quick and thorough with repairing our copier. The postage meter is working 100%.
question: Rate our technician overall.
comment: Matthew P. was very thorough and pleasant.
question: If asked by a friend or colleague, how likely is it that you would recommend Quality Business Solutions?
comment: If someone has an issue with their printer/scanner in another business I would recommend QBS to them. Would just need to reach out to the service number on finding out what information I would need to share with another party to make their transition easier .
question: The technician left the equipment repaired to your satisfaction.
comment: We called the hot line & the technician came the next day. He figured out we would need to replace our top document scanner/feeder and went out and got a loaner. We could keep the loaner until the new piece came in.
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: The tech was extremely polite and did his job with no distractions. They called before they showed up, which helps with notifying the employees that the printer/scanner would be down for a half hour. He was friendly and quick with the service. We had no issues at all.
question: If asked by a friend or colleague, how likely is it that you would recommend Quality Business Solutions?
comment: The entire call experience was a total hit. Technician did an outstanding job in every aspect of the call. Job well done.
question: If asked by a friend or colleague, how likely is it that you would recommend Quality Business Solutions?
comment: Quality Business Solutions is ... QUALITY!
question: Rate our technician overall.
comment: Friendly and apparently capable of taking care of the issue.
question: The technician explained the problem, resolution, and provided training if needed.
comment: Matt is always super friendly and easy to talk to. He communicates clearly and professionally.
question: If asked by a friend or colleague, how likely is it that you would recommend Quality Business Solutions?
comment: Great service with friendly techs!
question: Rate our technician overall.
comment: Rich is the best!
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: I emailed on a Friday after 3:00 p.m. and received service early the next business day, amazing service!
question: Any suggestions for improvement?
comment: both technicians and office personnel never disappoint. Always quick to help us solve the issue and friendly too. We appreciate you guys
question: Any suggestions for improvement?
comment: The technician that came out was very thorough and did an amazing deep clean on the printer, we were very happy
question: If asked by a friend or colleague, how likely is it that you would recommend Quality Business Solutions?
comment: Without a doubt. Customer service is awesome. You get to talk to real people. You are always prompt.
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: Prompt and waiting for me when I came in.
question: Rate our technician overall.
comment: He was very nice and didnt laugh when I told him I couldnt figure out how to open the machine.
question: The technician explained the problem, resolution, and provided training if needed.
comment: James was excellent at explaining the issue and giving tips on where to look for issues when the machine jams.
question: Rate our technician overall.
comment: Great service! Great employee especially in a time that it is difficult to get good employees.
question: The technician left the equipment repaired to your satisfaction.
comment: Worked perfectly
question: Any suggestions for improvement?
comment: none...he was great!
question: Rate our technician overall.
comment: Matt is always good with our machine.
question: If asked by a friend or colleague, how likely is it that you would recommend Quality Business Solutions?
comment: I would recommend QBS to anyone and everyone for outstanding service, products and customer service!
question: Rate our dispatch overall. (Ease of placing a service call, friendliness, professionalism, etc.)
comment: Outstanding all the time!
question: The technician explained the problem, resolution, and provided training if needed.
comment: Took care of the issue... stayed while a test batch was processed to confirm issues had been repaired!!